Over 10,000 reputable suppliers giving us access to a diverse and broad range of quality products

We have approximately 10,000 reputable suppliers all over India that give us access to a diverse and broad range of quality products. While the product is incredibly important, an equally essential part of the equation is the expert knowledge that we bring. We are frequently asked by our customers to help them find a suitable product to meet a specific need. The expert guidance that we offer is based on a broad knowledge of the supplier landscape. Our logistics network, which connects these suppliers to our customers, is another key differentiator.

Our leading market positions enable our central sourcing teams in each region to leverage our scale and negotiate competitive prices in return for access to over one Lakh customers. We work with our suppliers to ensure that they are reliable and ethical and that their products are fully compliant with the laws and regulations of the countries in which we operate. This provides protection to us and our customers in the event of a breach of regulation in the supply chain.

We are continually investing in technology to improve the customer experience, retain existing customers and win new ones. Technology investments are aimed at improving execution and efficiency in all areas of our business from warehousing, fleet, inventory and customer relationship management to back-office human resources and financial management and reporting systems.

To ensure the availability of a wide range of products to our customers we continue to invest in our extensive distribution network and large vehicle fleet. Our customers rely upon us for prompt and flexible delivery options to meet their own needs, such as specialist vehicles and same-day delivery. Suppliers deliver to our distribution centres, our branches or directly to our customers. We predominantly distribute from branches to customers, though in large metropolitan areas we aim to use more specialist market distribution centres to centralise final mile logistics and reduce fleet and distribution costs.